Last updated: May 25, 2022

Cancellations

The buyer has the right to cancel their order within fourteen days of purchase, or fourteen days of receipt of the goods (whichever is the longer).If the buyer cancels their order, they will have their payment returned within seven days of receipt of the undamaged goods. The buyer must contact first4playgrounds Limited trading as first4markings by email or in writing stating their invoice number and date of purchase.

Damaged Goods

first4playgrounds Limited trading as first4markings shall, free of charge and as quickly as possible replace such of the goods as may either be damaged in transit or having been placed in transit fail to be delivered to the buyer provided that:

  1. in the case of damage to such Goods in transit the buyer shall within seven days of delivery give notice to first4playgrounds Limited trading as first4markings that the Goods have been damaged; and
  2. in the case of non-delivery the buyer shall within seven days of the notified date of delivery give notice to first4playgrounds Limited trading as first4markings that the Goods have not been delivered.

Any costs incurred by the buyer in returning damaged or faulty goods shall be paid by first4playgrounds Limited trading as first4markings within seven days of receipt of the faulty goods.

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